Blog: Cash Flow University

Articles to Educate You on Cash Flow

By the experts at MP Star, One Fee Factoring Since 1995

Five Lessons from the JPMorgan Chase Crisis

The banking community was having plenty of image trouble as it was, so JPMorgan Chase did the industry no favors when it was discovered that the firm’s trading department lost at least $2 billion in a series of derivative trades earlier this year. As if $2 billion is...

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Boosting Your Net Promoter Score

Boosting Your Net Promoter Score

If you’re in a business where long-term relationships matter – and that’s most businesses – then a company-wide plan for improving your Net Promoter Score (NPS) is worth considering. A previous post introduced NPS, explained how it’s calculated, and described how a...

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What’s a Customer Really Worth?

What’s a Customer Really Worth?

We live in an information-intensive era. The news cycle runs 24/7. With a click on a tab, we can instantly find our favorite team’s scores, as well as our own credit scores. Today, more information is always preferred to less and ignorance is never bliss. We want to...

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An Invoice Factoring Boom?

An Invoice Factoring Boom?

Companies in more than 70 countries and representing dozens of industries have relied on invoice factoring services for years. Factoring can improve cash flow, make the receivables process more efficient, and allow a company to expand its product and service offerings...

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Overtime Pay: Who Qualifies?

Overtime Pay: Who Qualifies?

Just when you think you know the answer, someone changes the question. Rules regarding overtime pay, which were fairly stable and consistently applied for decades, are suddenly subject to a great deal of attention. At issue is exactly which employees, based on job...

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Nine Steps to Better Referrals

Nine Steps to Better Referrals

There are three fairly obvious ways to grow your business: Find new customers Sell more to existing customers Acquire another company and its sales volume. All three are legitimate growth strategies that can work for companies in nearly every industry. Any of the...

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Painless Customer Service

Painless Customer Service

While it’s true that the Internet-based promotional and marketing tools make finding new customers easier than ever before, the fact remains that it’s still smart and cost-effective to keep your current accounts around. Estimates vary, but when all the various costs...

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